VA calls to veterans would have to come from one number with clear caller ID
In markupS. 831Latest action
Sponsor: Dan Sullivan · Senator · AK
AIDecoded by AI · checked against the recordRead the official text
Official title: REP VA Act
119th Congress
Topics: Security & foreign affairs
Introduced:
Read the official bill on Congress.govIn plain words
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VA staff and contractors would call veterans from one well-known number, and VHA would need call centers in six time zones by January 1, 2026.
45-second read · 4 questions answered below
What does this do?
The REP VA Act would require that every call from a VA employee or contractor to a veteran about VA services or benefits come from a single, well-known phone number. Caller ID would have to clearly show the call is from the VA or on its behalf. The Veterans Health Administration would also need at least one call center in each of six time zones, both by January 1, 2026.
Who does it affect?
Veterans who use VA health care or benefits, and VA staff and contractors who make calls to veterans.
Why does it matter?
Veterans would have an easier time recognizing real VA calls rather than ignoring them or mistaking them for spam or scams. The call centers would handle questions and concerns about health care appointments and referrals.
AI-drafted summary. Check it against the official text before you act on it.
Based on the “Introduced in Senate” text of Mar 4, 2025.
After that text, a committee agreed on Jul 30, 2025 to send the bill to the full chamber with changes. This plain-language version may not reflect them.
Read the official bill on Congress.govMake the call
Where does it stand?
- IntroducedMar 4, 2025
- Senate committeeYou are here · Jul 30, 2025
- Senate vote
- House
- The president's desk
Right now: a Senate committee is reviewing it. If the House changes it, it goes back to the Senate before reaching the president.
Latest action: — Committee on Veterans' Affairs. Ordered to be reported with an amendment in the nature of a substitute favorably.